Terms, Conditions & Policies

  1. Booking & Payment
    1. All tours, charters, rentals, and activities must be booked in advance.
    2. Bookings are confirmed only after payment is received via our secure credit card payment link or bank transfer!
    3. We do not accept credit card information over the phone.
    4. Prices are listed in USD unless otherwise stated and may be subject to change without notice prior to booking confirmation.
  2. Cancellation Policy
    By booking with Abaco Activities, guests agree to the following:
    Guest Cancellations
    • 72+ hours before scheduled trip:
    ✔️ No cancellation fee. Full refund.
    • Within 72 hours of trip:
    ✔️ 50% of the total booking is charged.
    • Within 48 hours or no-show:
    ✔️ 100% of the booking is charged.

Operator Cancellations (Weather / Safety / Equipment)
We (Abaco Activities) cancel 100% refund!
• If the captain or tour guide determines unsafe weather or sea conditions, Abaco Activities reserves the right to cancel or reschedule the trip.
• Guests can also choose to be fully refunded if a trip is cancel & choose not to reschedule (based on their availability) full refund would be issued!
• The captain has the call on all weather cancellations based on daily given weather reports & updated forecast predictions! However we do take our guest’s comfort & opinion of the day in consideration! The Captain always have their guest safety, comfort & we are here to assist on the most enjoyable experiences on your adventures with us!

Referral Trips/Concierge Services

We require payment by credit card (Visa/Master) to confirm a reservation. Your confirmation is refundable once cancellation is done within 72 hours before your booking! You will be charged a 15% cancellation fee to cover booking charges. Any last minute cancellations (less than 72 hours) will be charged 50% of your confirmed booking! If there are any changes in your flights or medical emergencies please reach out to us!

***Please be understanding that we are a small business on an island with very short seasons throughout the year and we have limited inventory and staff! When you make a reservetion we assign our inventory, arrange staff and most importantly other customers bookings based on your booking/reservations! So once we confirm a booking and collect a payment, we hope you understand that it’s final. We will still make an attempt to accomodate changes if inventory and staff is available and will not inconvenience other booked guests! We are very understanding please reach out and keep us updated with any changes in your booked schedule!

  1. Minimum Guest Requirements
    • Select group excursions require a minimum of 5 guests in order to depart.
    • If minimum requirements are not met, guests will be offered:
    ✔️ A rescheduled date
    ✔️ Alternative excursion options
    ✔️ Full refund
  2. Guest Responsibilities
    Guests agree to:
    1. Arrive on time for scheduled tour departures. (Late arrivals may shorten the duration of your experience and will not be or offer refund!)
    2. Follow all safety instructions given by the tour guide, captain and crew.
    3. Supervise children at all times.
    4. Wear life vests when instructed.
    5. Disclose of any medical conditions that may affect your participation in any land or water activities.
    6. Respect wildlife, marine life, and protected areas.
  3. What’s Included / Not Included
    Included
    Amenities vary by tour and may include:
    • Snorkel gear (on snorkel trips )
    • Beach towels
    • Cooler with ice, water, soft drinks, and beers
    • Snack pack
    • Safety equipment and first-aid kit
    • Snorkel noodles
    • Fishing gear (on fishing charters only)

Not Included
• Lunch** (on selected experiences)
• Sunscreen, hats, rash guards
• Towels (on some selected charters)
• Bathroom on board (no restroom on vessels or on nature/kayaks/kayaking trails)

  1. Health, Fitness & Safety
    1. Guests must be physically able to participate in water, walking and boating activities. ( Please disclose any medical condition that may limit/restrict your physical capabilities.)
    2. Pregnant guests, individuals with back issues, heart conditions, or mobility limitations should confirm suitability before booking.
    3. Abaco Activities is not responsible for injuries resulting from guest negligence or failure to follow instructions.
    4. Alcohol consumption is permitted in moderation; excessive intoxication may result in tour refusal without refund.
  2. Personal Belongings
    • Guests are responsible for their own belongings, including phones, cameras, wallets, and valuables.
    • Abaco Activities is not liable for lost, damaged, or water-damaged items.
  3. Animals, Weather & Environmental Conditions
    • Weather can change quickly in the Bahamas.
    • Rough seas, rain, wind, or marine hazards may require itinerary changes or cancellations.
    • Wildlife sightings (turtles, pigs, sharks, stingrays, etc.) cannot be guaranteed however are highly likely in some of the environments. Please do know & understand that all animals encountered on any of our trips, excursions are wild animals that have become just accustomed to human interaction, NOT OUR PETS! THESE ARE WILD ANIMALS NOT CONTAINED OR TRAINED BY US (Abaco Activities) & MAY AT ANYTIME EXPERIENCE BEHAVIORAL ISSUES OR CHOOSE NOT TO SHOW! Please always respect the animals’s personal space and never hold, grab, pull or force an interaction! Allow the animals to come and go freely to their comfort!
  4. Liability Waiver
    By participating in any activity, guests acknowledge and accept:
    1. All water & land -based activities carry inherent risks! At times can cause injury or/and death!
    2. Abaco Activities, its staff, captains, and partners are not responsible for accidental injury, illness, death or property loss.
    3. Guests participate at their own risk and are required to sign a waiver to release Abaco Activities & its staff/or partners before departure.
  5. Rental Equipment Terms
    For kayak, paddleboard, fishing, snorkel, and gear rentals:
    • Equipment must be returned in good condition.
    • Damage, loss, or breakage may incur replacement fees.
    • Guests assume full responsibility during rental duration.
    • Delivery fees apply (Treasure Cay $20 | Marsh Harbour $50).
  6. Concierge Services

Abaco Activities provides concierge services including:
• Activity scheduling
• Rental coordination
• Taxi & ferry arrangements
• Restaurants & spa reservations etc.

These services may carry a one-time concierge fee.
Abaco Activities is a separate from any referred business/service provider and is not responsible for the other companies services or lack thereafter!
Additional charges may apply for large group itinerary planning.

  1. Photography & Media
    • Abaco Activities may take photos or videos during tours.
    • As a guest you are giving consent to the use of images for marketing unless you request otherwise. (We do also ask further consent in our daily briefing)
    • Guests can state not to be photographed & however please notify during your booking of your experience!
  2. Governing Law
    All bookings and services are governed by the laws of The Commonwealth of The Bahamas.

Abaco Tours & Activities

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